Your lodge answers guests at 2am.
LodgeIQ gives your property its own named AI concierge. It knows your rooms, your policies and your town. It replies to guests in any time zone while your team sleeps. Demo agents are already built for properties in Kasane and Gaborone.
Hi. We land in Kasane on 14 December. Do you have a twin room for three nights?Guest, Frankfurt
Good evening. Yes, I can help with that. Twin rooms are available for 14 to 17 December. Would you like airport transfer details too?Concierge
Yes please. And can we book a Chobe River boat cruise through the lodge?Guest
It is. I have noted both. May I have your name and email? Reception will confirm everything by 08:00.Concierge
What LodgeIQ does for your property
Most enquiries to Botswana lodges arrive when Europe and the Americas are awake. That is often the middle of the night here. LodgeIQ closes that gap.
Answers at any hour
Guests get a clear reply in seconds. Room types, check-in times, parking, meals and directions are all covered.
Speaks as your property
Your agent carries your property's name, voice and details. Guests talk to your own concierge, not a generic bot.
Hands warm leads to your team
The agent captures the guest's dates and contact details. Your team confirms the booking in the morning.
Demo agents built for Botswana properties
Four properties have a LodgeIQ demo agent today. Two are in Kasane, on the doorstep of Chobe National Park. Two are in Gaborone.
Each agent is built by Exotic Mark in Gaborone.
Try the Chobe demo agent-
Kasane
Chobe River LodgeDemo agentAmariah Guest HouseDemo agent -
Gaborone
TransitHome B&BDemo agentStreets-of-GoldDemo agent
Pricing in pula, no surprises
One setup fee. One monthly fee. All prices in Botswana pula.
| Plan | Price | What you get |
|---|---|---|
| Setup | BWP 900 once-off | Your named agent, built and trained on your property's rooms, rates policy, amenities and local area. |
| Basic | BWP 900 per month | Your concierge live on your website around the clock, with hosting and routine content updates. |
| Premium | BWP 1,200 per month | Everything in Basic, with priority updates for seasonal rates, events and new services. |
| SOP & operations packs | From BWP 249 once-off | Ready-made SOPs, registers and tools from the Exotic Mark Store. Department packs for front desk, housekeeping, guest experience and maintenance are BWP 249 each. Revenue & Occupancy Control is BWP 499. The Guesthouse Operations Starter is BWP 899. LodgeIQ Complete Operations is BWP 1,799. Property-branded implementation is BWP 3,500–6,500. Browse the Store. |
Still deciding? Ask about our free 30-day pilot. There is no setup fee and no contract. The BWP 900 setup fee applies to direct orders.
Request a free pilotMulti-property groups receive a combined quote.
LodgeIQ Guide, for boats and game drives
LodgeIQ Guide is an audio guide that plays the right story at the right place. It is triggered by GPS, with a manual cue as backup. It is in pilot now on the Chobe River boat cruise in Kasane.
Scripted Audio Guide
Recorded commentary for up to three routes, including safety briefings.
BWP 3,500 once-off, then BWP 800 per month
Conversational Guide
Guests ask questions out loud and the guide answers in real time.
BWP 6,500 once-off, then BWP 1,800 per month
Questions from lodge owners
What is LodgeIQ?
LodgeIQ is an AI concierge for lodges, hotels and guest houses. Each property gets its own named agent, trained on its rooms, policies and local area. It answers guests on your website at any hour.
Which Botswana properties have LodgeIQ agents?
Demo agents have been built for Chobe River Lodge and Amariah Guest House in Kasane, and for TransitHome B&B and Streets-of-Gold in Gaborone.
How much does LodgeIQ cost?
Setup is BWP 900 once-off. Basic is BWP 900 a month. Premium is BWP 1,200 a month. SOP and operations packs in the Exotic Mark Store start at BWP 249.
Does LodgeIQ replace my front desk?
No. LodgeIQ answers routine questions and captures enquiries when your team is busy or asleep. Your team still confirms bookings and handles every guest who needs a person.
Is there an AI guide for boat cruises and game drives?
Yes. LodgeIQ Guide is an audio guide triggered by location. It is in pilot on the Chobe River boat cruise in Kasane.
Who builds LodgeIQ?
LodgeIQ is built by Exotic Mark (Pty) Ltd, a Botswana-registered company based in Gaborone and a member of HATAB.
Put a concierge on your website this month
Send us your property name and town. We will show you a working agent built on your own details.